Terms & Conditions
MAKING A PURCHASE
Acquiringour products is an easy and standard procedure. Just browse in our store, andadd the products you want to buy in the shopping cart. After completing yourselection, click the "basket" and will ask you some details in orderto complete your order. Follow the steps and confirm your order.
We acceptVisa, MasterCard, and Maestro. All prices are in Euros (€).
There is nocharge, until the day of dispatch. Models that are not available (Backordered) won’tcharge until the day they dispatched.
Once wereceive your order, we will respond with an e-mail as a confirmation of yourorder. It follows a new e-mail informing you that we accept your order andcontaining the notice of dispatch date and receipt and this will constitute a contractbetween us.
We have included this term to protect us incase there is an error in the price of some products in our catalog or we are no longer able to supply aparticular product for some reason. In case of a price change, we will contactyou first, to ensure that our price is acceptable to you.
SHIPPING AND HANDLING
Orderswill be shipped within 1-3 working days after the date that your order has beenconfirmed.
However, if your order contains an item that isout of stock, we will inform you about the dispatch date and it’s your decision whether to keep it as a backorderor cancel the product.
Productwhich is not available, wont priced until the day shipped to you.
To avoidmisunderstandings on charges of transport, we use exclusively use Greek Post Services(ELTA.).
For ordersin Greek territory, shipping is free of charge.
Allshipments are registered and supported by online tracking service
Unavailable items (backorders items)
Unavailableproducts are placed on a waiting list for a maximum period of 20 days from theorder date. If products remain unavailable for more than 20 days’ time, yourorder will automatically cancelled.
If we areunable to supply the backordered products within the period of 20 days, we willnotify you and cancel the pre-order.
If youdon’t want to wait for your order, please inform us.
The indicatedprices include 24% VAT.
For ordersmade in the European Union (EU.), VAT included.
Customduties and clearance fees are charged to you according to your region’s salespolicy.
Credit Card Security
We acceptVisa, MasterCard, and Maestro.
When theproduct selection process is complete, by selecting the use of your credit cardyou redirected in a secure page of Piraeus Bank pay center which recorded thedetails of your card by filling the appropriate fields provided by Piraeuspaycenter for this purpose. The details of your card (card number, expirationdate, CVV2 / CVC2), are sent encrypted in Piraeus paycenter, for approval andelectronic payment.
As a finalstep of the payment ,a message will ask you to confirm the charge of your cardwith the cost of your order to Navarinomodels or reject the electronic payment.
Adress: Τilemahou 66, P.O. 12136 Peristeri
PrivacyPolicy Navarino models.com do notdisclose buyers' information to third parties other than when order details areprocessed as part of the order fulfilment. In this case, the third party willnot disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Your rights to return goods are protected under the EU Distance SellingDirective which can be found at http://www.efpolis.gr/el/diasfalisi-oikonomikon-symefronton-katanaloton/exasfalisi-asfalon-synallagon/59-polisi-apo-apostasi.html .Customershave the right to cancel goods 14 working days without giving a reason. In thecase of goods, the 14 days commence from when the customer receives the goods.Items must be returned unused, unopened (with any seals and shrink-wrap intact)and in re-saleable condition. Delivery and collection charges arenon-refundable.
PLEASE NOTE: All returns must be authorised by us, and must be returned insuitable packaging, bearing our returns number on the outside. Returns notcomplying with these terms may be refused.Clearance Offer & Special orderItems are also non returnable. Where an item has been specifically ordered infor a customer, we cannot accept returns on these products as they are notstandard stock lines.
NON EU COUNTRIES & REST OF THE WORLD
Please contact us within 7 days of receipt of goods to request a returnsauthorisation number stating reason(s) for return, if authorised all items mustthen be returned back to us within 30 days of the original delivery, unused,unopened (with any seals and shrink-wrap intact) and in re-saleable condition.
Do not attempt to return any goods from outside of the UK and EU without contactingus first, as there are specific requirements that need to be filled in forcustoms purposes, any unauthorised returns will be refused. In this event thepackage is likely to be returned to you and you will be liable for any charges.
WHAT IS REFUNDED WHEN I RETURN AN ITEM?
When you return an entire order you will be refunded the price of the item paidat the time of purchase. When you return less than the entire order you will berefunded just the price of the items returned. If you are returning goods asnot suitable we have a restocking fee of 10%, on products not returned within14 days of delivery.
We will return your money within 28 days of receipt of goods returned.